How do I contact JustFly customer service?

JustFly customer service can be frustrating to reach but here are the best methods: Phone Numbers: - Customer service (US and Canada): 1-800-717-5015 - International: +1-514-400-3239 Hours: 24/7, but be prepared for long wait times during peak hours. Tips for getting through faster: 1. Call at 5 AM or 6 AM EST when wait times are shortest (5-10 minutes). After 9 AM, wait times can exceed 1-2 hours. 2. Have your 6-digit booking reference ready before calling. 3. Press 1 for existing bookings, then say "agent" to skip the menu. 4. If you get disconnected, call back immediately - sometimes you get a different queue with a shorter wait. Live Chat: JustFly does have a live chat option on their website at justfly.com. Click the chat icon in the bottom right. However, in my experience the chat agents have limited ability to make changes to bookings and often redirect you to phone support. Email: support@justfly.com - but expect 48-72 hours for a response. Not ideal for urgent changes. Important warnings about JustFly: - They charge a $25-75 fee for any changes made through their customer service, on top of the airline change fee. - For flight changes, sometimes it is cheaper to contact the airline directly if JustFly has already ticketed your reservation. Call the airline with your confirmation code (not your JustFly reference number) and they may be able to help without the JustFly service fee. - If you are within 24 hours of booking, you can cancel for a full refund by law (DOT 24-hour rule) - JustFly should honor this without fees. If you need to escalate: ask for a supervisor immediately. JustFly front-line agents have limited authority to issue refunds or waive fees.